The moment a guest steps through your sliding glass doors, a silent conversation begins. They aren't just looking for the check-in desk; they are absorbing the atmosphere, the lighting, and most importantly, the comfort of the space. Your lobby is the handshake of your hotel. It sets the expectation for the level of service, cleanliness, and luxury the guest is about to experience. If the velvet armchair in the corner is frayed or the coffee table is wobbly, the guest subconsciously lowers their expectations for the room they are about to pay for.
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